Gambling has long been a popular pastime, especially in traditional Asian societies with varying intensities and cultures. With the advent of technology, online casinos have emerged, allowing people to gamble comfortably and instantly using devices like mobile phones, tablets, and computers connected to the internet, eliminating the need to visit physical casinos.

Responsible Gambling

Gambling should be enjoyed as recreational entertainment where risks are rewarded. Responsible gambling is vital, ensuring you keep calm, know your game, and understand your limits. It should not lead to significant financial or emotional problems.

Despite the recreational nature of gambling, it can still cause issues for a minority of customers. Atas-play.com is committed to being a socially responsible platform by promoting a positive gambling environment. To achieve this, Atas-play.com has implemented several safeguards by adopting and enforcing the following policies:

Legal Age Limit

Atas-play.com has set a legal age limit of at least 18 years old for using its platform. We reserve the right to carry out “Know Your Customer (KYC)” verifications at any time for age confirmation. If there is suspicion of a false age declaration, especially by a minor, the customer’s account may be suspended, funds withheld, and winnings forfeited until satisfactory proof of age is provided.

To prevent minors from accessing our platform, Atas-play.com pledges to manage its advertising, sponsorship, and promotional activities to ensure they target only audiences of legal age.

Self-Exclusion or Opt-Out Function

Gambling should be recreational. If you feel you are developing a gambling habit beyond your limits or in a compulsive manner, leading to significant financial or emotional problems, it’s essential to take a break.

Atas-play.com can assist by implementing a self-exclusion or opt-out function upon request. Contact our professional Customer Services team for daily, weekly, bi-weekly, monthly, quarterly, half-yearly, yearly, temporary suspension for a specific period, or even a permanent exclusion as needed. This will bar you from accessing the platform, helping to manage compulsive gambling habits.

External Professional Counseling Services

Seeking external professional counseling services can be another solution for compulsive gambling habits. Many well-established nonprofit organizations (NPOs) worldwide provide counseling and effective rehabilitation therapy programs.

One such resource is Gambling Therapy, offering advice and guidance. Atas-play.com strongly recommends contacting them for self-help or further information if necessary.

Timely Processing of Withdrawal Requests

Atas-play.com commits to processing customers’ withdrawal or cash-out requests promptly, adhering to its terms and conditions.

Atas-play.com strongly supports a “Responsible Gambling” environment. Keep calm while gambling, know your game, understand your limits, and gamble responsibly.